My overall experience was great. Strong support,... | NICE Ltd Reviews

Former Employee

4.0

Jul 20, 2023

My overall experience was great. Strong support, many resources, very hard to lose alone, sell a lot-make a lot compensation. Very good management-proactive, high level of communications, Saleforce is where everything lives. It is a sales machine, but a powerful machine that can and does burn you out.

2 Useful

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Former Employee

2.6

Sep 28, 2023

NICE culture took over In Contact culture. Employees are not valued. Support is weak at best. Segmentation in enterprise was poorly designed.

1 Useful

Current Employee

4.6

Aug 22, 2024

NICE has the best product in the market, bar none. The market is competitive, and you have to make sure prospects know WHY NICE is the best (financial stability, investment in R&D, AI, etc.). I took a little cut in my base to come here, knowing you can make a lot of money here on the incentive side. I prefer Enterprise accounts, and the sales cycle is longer (12-18...Read More

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