There are too many reps for the amount of leads... | KnowBe4 Reviews

Former Employee

1.6

Aug 31, 2024

There are too many reps for the amount of leads coming in. Leads are not distributed fairly. Veteran reps hoard leads or if they are part of the “club” seem to get better leads. Base compensation is incredibly low and the bonus structure is almost unattainable monthly. Commission has been cut by almost 40 % from last year. The SDR program has failed. The new Mid Market segment has failed and leadership hasn’t done anything to help the reps with a guarantee or additional compensation and it doesn’t seem like they will. There are many people that benefited from a stock payout when the company went public and now that it is private again there are no additional benefits or stocks for employees-only if you’re a VP. Not much room for advancement to become a VP or move from one area to another. It is not a lucrative sales role if you’re not part of the Enterrpise team. And those roles do not open often.

4 Useful

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Former Employee

3.0

Sep 19, 2024

The CSM Team is underated, underpaid and overworked, no Support from Manager

Useful

Current Employee

1.9

Mar 29, 2024

Vista acquisition and change in leadership has created a hostile and toxic work environment. Forced RTO, extremely low base and OTE for what’s expected. Their new comp plan is unbelievably confusing, which seems to be by design. Numbers are not adding up to what they’re telling us. Everyone is burnt out. Tenured reps are leaving. There’s also a huge scientology...Read More

6 Useful