There are too many reps for the amount of leads... | KnowBe4 Reviews

Former Employee

1.6

Aug 31, 2024

There are too many reps for the amount of leads coming in. Leads are not distributed fairly. Veteran reps hoard leads or if they are part of the “club” seem to get better leads. Base compensation is incredibly low and the bonus structure is almost unattainable monthly. Commission has been cut by almost 40 % from last year. The SDR program has failed. The new Mid Market segment has failed and leadership hasn’t done anything to help the reps with a guarantee or additional compensation and it doesn’t seem like they will. There are many people that benefited from a stock payout when the company went public and now that it is private again there are no additional benefits or stocks for employees-only if you’re a VP. Not much room for advancement to become a VP or move from one area to another. It is not a lucrative sales role if you’re not part of the Enterrpise team. And those roles do not open often.

5 Useful

Browse Other Reviews

Current Employee

2.9

Apr 12, 2024

It's been decent, seems to be improving with the new GTM but the new comp plan is complicated and time will tell. The incentives of the plan make sense though (penalize insane discount giveaways which were a huge problem). Tons of reps were desperate with "negotiations," offering an entire free year to bait a quick signature before customers even pushed back on...Read More

1 Useful

Current Employee

3.6

Dec 6, 2023

My overall experience has been alright. I believe the people who worked here fa few years ago most likely had it better then me. Ever since Vista, there has been a few uncomfortable changes.

1 Useful