There are too many reps for the amount of leads... | KnowBe4 Reviews

Former Employee

1.6

Aug 31, 2024

There are too many reps for the amount of leads coming in. Leads are not distributed fairly. Veteran reps hoard leads or if they are part of the “club” seem to get better leads. Base compensation is incredibly low and the bonus structure is almost unattainable monthly. Commission has been cut by almost 40 % from last year. The SDR program has failed. The new Mid Market segment has failed and leadership hasn’t done anything to help the reps with a guarantee or additional compensation and it doesn’t seem like they will. There are many people that benefited from a stock payout when the company went public and now that it is private again there are no additional benefits or stocks for employees-only if you’re a VP. Not much room for advancement to become a VP or move from one area to another. It is not a lucrative sales role if you’re not part of the Enterrpise team. And those roles do not open often.

4 Useful

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Current Employee

2.7

Nov 29, 2023

Used to be perfect, but the culture took a nosedive after being acquired by a private equity company.

1 Useful

Current Employee

2.0

Aug 31, 2024

They recently changed their GTM strategy which negatively effected quota attainment. Whereas SMB AE quota attainment prior was around 60%+, it is now consistently below 20%, more like 15%. This is a result of tripling quota over night without making any other adjustments to lead flow or rep opportunities.

5 Useful