Product is solid, but that seems to be where the... | Freshworks Reviews

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Current Employee

2.6

Mar 16, 2024

Product is solid, but that seems to be where the expertise ends. Sales operations is a joke, and accountability in the lead generation team is non-existent. This company has a decade of roots in SMB and is still run as such.

1 Useful

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Current Employee

2.1

Jan 14, 2024

Broken systems, commission structure where you're competing with the company for your pay. No promotional path. Little to no leadership and nobody to look to for coaching since nobody is hitting quota. Feels like banging your head against a wall while the managers just give the most general coaching advice you've ever heard.

4 Useful

Current Employee

2.7

May 1, 2024

My overall experience was okay at best. Inefficient internal systems with lack of culture for those in a remote enviroment.

Useful

Current Employee

2.9

Jan 16, 2024

The base + OTE for this role is a lot lower than industry standard. They do not raise your base or OTE even after being there for multiple years and hitting quota. You are also not set up to hit quota, very few reps hit.

2 Useful

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Freshworks

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