Sales is generally disorganized and lackluster at... | CloudFlare Reviews

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Former Employee

2.7

Sep 27, 2023

Sales is generally disorganized and lackluster at Cloudflare. Around 50% of people were on plans (and that was after recent lay-offs). Generally, the morale was extremely low. Culture - The CEO Matthew Price dislikes sales professionals, has called sales people "order takers", and blasted the sales team on earnings calls. This reverberates throughout the culture as other teams will not respect you. The actual tools/structure to the AE org is terrible. There's a partner sales team, but they don't follow territories but regional pools instead (so no clean account mapping). They switched to Salesloft and locked down sequences for a 2 quarters and downsized their BDR org. This really hurt pipeline. Account data is inaccurate and the average turn around time for ops can be weeks from ops or just ignored. On a positive note - Cloudflare has a great brand and world-class engineering. However, from a sales perspective it's pretty bad unless you're in Enterprise or an AM. I would stay far away from any COM role here.

4 Useful

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Former Employee

2.0

Jan 10, 2024

Territories are assigned with absolutely no thought process behind them and are very unequal. There is no CSM/CSE aligned to any of your accounts. They do so many layoffs regularly, the CEO hates salespeople, and they just demoted several managers back to being AE's. Customers complain of lack of visibility/transparency when it comes to pricing. Managers...Read More

7 Useful

Current Employee

3.0

Dec 8, 2023

Having started in the role in the last year, it’s very obvious the company is going through growing pains. Tenured reps hoard the best accounts and the 20 new sellers that were hired in the last 16 months are fighting over the same accounts that have been blasted by generic messaging from SDR groups. The majority of deals that close are inbounds called under...Read More

2 Useful