Terrible onboarding, no channel partners, minimal... | CloudFlare Reviews

Home Companies CloudFlareEmployee Reviews

Current Employee

2.7

Mar 25, 2024

Terrible onboarding, no channel partners, minimal support org (from revops to marketing to channel to inbound/outbound sdr teams), incredibly broken processes that are mostly undocumented or outdated documentation, needing to constantly ping overworked colleagues to get answers and everything taking 10x the time it should. No pricing strategy or benchmarking, customers are frustrated they can't get a cost breakdown per service, they get errors on their billing that takes months to discover and weeks to correct. Leadership is constantly changing things with minimal communication and training. On our third CRO in three years. Enterprise sales strategy is astoundingly immature (no real strategy except: go meet them face-to-face!)

5 Useful

Browse Other Reviews

Former Employee

3.6

May 21, 2024

My overall experience was good, not a big fan of leadership

Useful

Current Employee

5.0

Apr 26, 2024

Overall it's a good place to work. Depends on the manager you get. There is a big focus on outbound activity

Useful