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Genesys

Genesys

220 Employee Ratings
220 Ratings
86% Verified
3.7
Engaged Employer
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Top 20% of Companies
Genesys
Genesys
220 Employee Ratings
86% Verified
3.7
Engaged Employer
84.24
RepVue Score
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Former Employee
2.9
May 17, 2024
Great comp, time off and other benefits. Product is a commodity and very little difference between all the competitors. Absolutely no MQL’s in 3 years. Nobody knows who we are. Once a customer moves to a cloud CX platform, they are on it for 5 years with little chance it changing it out. Once 75% of of the addressable market moves to the cloud, there will be mass layoffs again.
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