Genesys

Item: Genesys
Rating: 3.7
Author: Anonymous

Home CompaniesGenesys

Profile Highlights

Top Company on RepVue!

Genesys ranks in the top 20% of all companies on RepVue

High Quota Attainment

Genesys quota attainment far exceeds the industry average

Competitive Salaries

OTE at Genesys is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Genesys in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.6

75th%of Software orgs

# 624of 2,542 Software orgs

Base Compensation

3.7

53rd%of Software orgs

# 1,184of 2,542 Software orgs

Incentive Compensation Structure

3.6

69th%of Software orgs

# 782of 2,542 Software orgs

Product - Market Fit

4.4

88th%of Software orgs

# 301of 2,542 Software orgs

Professional Development and Training

3.4

79th%of Software orgs

# 514of 2,542 Software orgs

Inbound Lead / Opportunity Flow

3.0

67th%of Software orgs

# 815of 2,542 Software orgs

Diversity and Inclusion

4.2

84th%of Software orgs

# 403of 2,542 Software orgs

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About Genesys

Greater San Francisco Area

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI...More

Percent that Attain Quota?

Excellent!of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Genesys

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales ManagerSalary data from 5 ratings

Base Pay$190k

OTE$380k

Top Performers$1m

Customer Success ManagerSalary data from 5 ratings

Base Pay$145k

OTE$200k

Top Performers$248k

Sales EngineerSalary data from 5 ratings

Salaries at Genesys

Reviews

Current Employee

3.9

Apr 4, 2025

Great experience would recommend! Technology far superior. Benefits are great.

Useful

Former Employee

2.4

Mar 28, 2025

It’s a commonitized product tbh. They all do the same thing. Amazon will eventually be the market leader. Decent product but the leadership is mostly old heads that come from Cisco, Avaya and Verizon. SLED leadership is a joke. A few guys that got very lucky during covid but have no leadership ability whatsoever. Some reps make amazing money but it all...Read More

Useful

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Reviews at Genesys

Employee Ratings

Total Employee Ratings

Total Ratings

261

Ratings Verified by RepVue

Verified Ratings

89%

Job Categories

Account Executive

151

57%

SDR / BDR

21%

Leadership Roles

Customer Success

Sales Engineer / Solution Consultant

Account Management

Channel Sales / Partnerships

Sales Enablement

Employee Status

Ratings submitted by current employees

189

72%

Ratings submitted by former employees

28%

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Frequently Asked Questions

Genesys has an overall employee rating of 3.7 out of 5 and a RepVue score of 84.44. They are ranked #465 out of all Software organizations.

Currently it is reported that 50.8% of the reps at Genesys are hitting quota.

Genesys has a rating of 3.6 out of 5 for culture and leadership. They are ranked #1302 in this category out of 5495 companies.

Genesys has a rating of 4.4 out of 5 for Product - Market Fit and is ranked #301 out of 2542 Software companies.