It’s a commonitized product tbh. They all do the... | Genesys Reviews

Former Employee

2.4

Mar 28, 2025

It’s a commonitized product tbh. They all do the same thing. Amazon will eventually be the market leader. Decent product but the leadership is mostly old heads that come from Cisco, Avaya and Verizon. SLED leadership is a joke. A few guys that got very lucky during covid but have no leadership ability whatsoever. Some reps make amazing money but it all depends on territory and timing. It’s not a product that CIO’s love to discuss.

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Current Employee

3.7

Apr 25, 2025

Great company overall, with great people and a great culture. Professional development and career opportunities could definitely be improved. It’s quite challenging to move from a BDR role to an AE role here, so as a result most BDRs end up leaving after a few years unless they move to another role that’s not sales. Company is aware of this and is trying to improve...Read More

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Current Employee

4.1

Dec 17, 2024

My first six months have been good so far, I’m in the Renewal Management division and the team, the culture and the direction of the Customer Success has great and fresh ideas. At least talking about in LATAM team.

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