Zendesk used to be a great place to work and I... | Zendesk Reviews

Former Employee

2.9

May 6, 2024

Zendesk used to be a great place to work and I had considered myself a lifer. Culture was amazing, people were extremely friendly, and teams worked well together. In the last 2 years of my employment there, things really took a turn and went downhill. It was sad to see things go that way.

1 Useful

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Current Employee

2.0

Sep 4, 2024

The company has gone downhill rapidly with analysts running the show. As an AE I have never seen so many internal roadblocks to close a deal. Insane compensation structure in place whereby any level of discount on deals is heavily penalised. Micromanagement at an all time high with call, email and on-site meeting metrics all tracked on a weekly basis.

4 Useful

Current Employee

1.6

Jul 10, 2024

My experience hasn’t been good. Managers micromanage and generally manage by fear.

1 Useful