Zendesk had been a great place to work, and has... | Zendesk Reviews | RepVue

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Current Employee

2.6

Dec 1, 2023

Zendesk had been a great place to work, and has slide down the road of feast and famine after territories were shifted at the start of 2023.

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Current Employee

Great company. Has had some issues but is now set for success.

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Current Employee

The company has gone downhill rapidly with analysts running the show. As an AE I have never seen so many internal roadblocks to close a deal. Insane compensation structure in place whereby any level of discount on deals is heavily penalised. Micromanagement at an all time high with call, email and on-site meeting metrics all tracked on a weekly basis.

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Former Employee

Zendesk’s time has come and gone. PE spending a lot of money buying into AI, while the continued RIFs and uncertainty plague the entire firm. 95% of the company is circulating their resumes, trying to get out. Person running North America is worst leader in the industry.

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