UserTesting was a great company until the... | UserTesting Reviews

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Former Employee

3.3

Sep 19, 2023

UserTesting was a great company until the acquisition and merger. Great product, definitely a need in the UX space. Too many layoffs, too many managers who only care about their checks, and sometimes unattainable quota. Provide quota relief for the sales team. The product is competing with other great products and teams who build solutions in house. Overall, my time there I learned a lot about the sales process and UX in general.

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Former Employee

3.7

Feb 12, 2024

My overall experience was good, except that we didn’t see any improvement in the product market fit limitation. That influenced the ability to hit the annual quota and create sustainable opportunities.

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Former Employee

3.3

Oct 10, 2023

UserTesting was a great company, with a great culture. We merged with UserZoom and from a sales perspective, the merger was done all wrong. Two separate platforms take a while to combine and it is just amazing how confusing customer expectations were managed. Left sales in a really bad position and its going to be a while before it would be a good company to...Read More

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