UserTesting was a great company until the... | UserTesting Reviews

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Former Employee

3.3

Sep 19, 2023

UserTesting was a great company until the acquisition and merger. Great product, definitely a need in the UX space. Too many layoffs, too many managers who only care about their checks, and sometimes unattainable quota. Provide quota relief for the sales team. The product is competing with other great products and teams who build solutions in house. Overall, my time there I learned a lot about the sales process and UX in general.

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Former Employee

3.1

Oct 10, 2023

My experience was good until the company was acquired by a private equity firm early 2023, and then merged with our largest competitor. Our account teams were constantly changed and management reduced the number of customers we could work with, drastically impacting ability to achieve quotas.

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Current Employee

3.7

Jul 30, 2024

My overall experience has been good. There’s been transition over the last year that’s been challenging to navigate but the product and people are great.

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