UserTesting was a great company, with a great... | UserTesting Reviews

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Former Employee

3.3

Oct 10, 2023

UserTesting was a great company, with a great culture. We merged with UserZoom and from a sales perspective, the merger was done all wrong. Two separate platforms take a while to combine and it is just amazing how confusing customer expectations were managed. Left sales in a really bad position and its going to be a while before it would be a good company to work for again

1 Useful

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Current Employee

4.3

Sep 18, 2023

Major changes since going private and merging with UserZoom

Useful

Current Employee

3.6

Dec 21, 2023

The new sales SVP that came over from UserZoom is brining a bad sales culture that is built around submission and consistent white lies. A very big departure from the old UT sales cultures. The product is easy to sell to researchers, UT sales leaders are over optimistic regarding licenses fit for marketing teams verse research teams. The CTO and team have a long...Read More

3 Useful