The new sales SVP that came over from UserZoom is... | UserTesting Reviews

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Current Employee

3.6

Dec 21, 2023

The new sales SVP that came over from UserZoom is brining a bad sales culture that is built around submission and consistent white lies. A very big departure from the old UT sales cultures. The product is easy to sell to researchers, UT sales leaders are over optimistic regarding licenses fit for marketing teams verse research teams. The CTO and team have a long way to go regarding platform persona fit. Great company to join in 2026.

3 Useful

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Current Employee

3.1

Jan 29, 2025

Some tough times through the merger but things are getting better. New leadership is making the right moves in sales and product. I’m a bit concerned about marketing though.

Useful

Former Employee

3.1

Oct 10, 2023

My experience was good until the company was acquired by a private equity firm early 2023, and then merged with our largest competitor. Our account teams were constantly changed and management reduced the number of customers we could work with, drastically impacting ability to achieve quotas.

1 Useful