I can only speak for SLED and the general... | ServiceNow Reviews

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Current Employee

3.4

Aug 16, 2024

I can only speak for SLED and the general consensus of everyone I worked with in this vertical at ServiceNow as an AE or SC. The culture here has gone steeply downhill in the last few years. I came from Oracle - it has a reputation for being brutal to work for. I can confidently say ServiceNow has far surpassed Oracle in this regard. The pressure here from management is enormous, and unlike anything I have ever seen. I personally know several AEs who are doing very well but looking to leave. Imagine the end of quarter sales pressure at Oracle and apply it to every week, every month of the year. This is ServiceNow. The product is amazing but unfortunately the pressure they put on the AEs, and by extension our customers, to bring in deals NOW is shortsighted and detrimental to our customer relationships. Trust me you do not want to work here. ServiceNow’s best years are behind it.

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Current Employee

3.9

Jan 14, 2024

Your manager will make or break your experience here. If you’re lucky enough to have a manager who is invested in your growth, you will excel. If you have a manager who wants you out, protect yourself. It can be be extremely disheartening.

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Former Employee

3.0

Jun 17, 2024

My overall experience was great. The role's excellence was dampered by office politics, poor leadership from the management team, and unethical and toxic tech sales culture. If you can put your head down, smile, and play the game effectively, this role's comp and incentives is well worth the things you have to put up with.

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