It’s an interesting experience leading at... | ServiceNow Reviews

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Current Employee

3.1

Dec 22, 2023

It’s an interesting experience leading at servicenow. There are great people, platform is fantastic, and culturally everyone wants to win. I’d say we can improve by doing a better job of telling a story on how the whole platform works together to drive outcomes for our customers. Often our customer testimonial data doesn’t clearly articulate value, yet when we ask clients they have a significance Roi.

3 Useful

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Current Employee

2.9

Jan 11, 2024

ServiceNow has grown tremendously but with that comes growing pains of territory alignment, proper quotas, and lack of stability in managers and support teams.

Useful

Current Employee

4.4

Feb 22, 2024

My experience at ServiceNow has, overall, been good. Company provides a ton of resources and is always innovating. However, as with most software companies, some of those innovations are not fully baked and causes the solution to fall flat when 'pressure tested'. Also, reorgs kill a lot of gained rapport with customers and accounts teams with which we collaborate.

1 Useful