The company and culture were terrific to start.... | Pendo.io Reviews

Former Employee

4.0

Jul 17, 2024

The company and culture were terrific to start. However, COVID-19, combined with unforeseen economic conditions, really put a damper on Pendo. Inbound leads all but disappeared. Pendo is the most expensive in the market, so we regularly lost deals to point solutions unless we discounted the heck of the deal.

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Former Employee

3.4

May 9, 2024

Change was constant and erratic. If we missed a number the reaction was emotional and swift. I do not think the CEO is equipped to lead them where he wants to go (was amazing to this point but out of his depth). Whole space has become a "nice to have".

1 Useful

Current Employee

2.0

Dec 14, 2023

Pendo has been struggling to meet the needs of enterprise customers and get them to value for some time now. For this reason, it’s hard to upsell them. Books of business change quarterly or sometimes multiple times a quarter so establishing relationships is impossible. I’d run not walk away from this role if you are interviewing.

5 Useful