We appreciate you taking the time to share your feedback as it's pivotal to improving our processes and culture at Motive. Over the past six months we've taking the opportunity to revamp our onboarding and enablement teams to better support AEs and set them up for success. At Motive, we sell a physical and complex product that solves really challenging problems for our customers and therefore can require a additional steps. If you're willing to share additional feedback, please don't hesitate reaching out at opendoor@gomotive.com.