Overall, LP is struggling to hit the mark with a... | LivePerson Reviews

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Former Employee

2.9

Dec 20, 2023

Overall, LP is struggling to hit the mark with a dependable product with unique differentiation. The overall customer and patient experience market is strong, but without clear differentiation, you fall behind. LP rested on their strong history for too long, and by the time they realized they were behind, not evolving, it was too late.

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Former Employee

2.7

Sep 11, 2023

Golden days of LivePerson are gone. It all really ended in 2022. Too many mistakes along the way and eventually 2023 was payback time. All golden boys and girls have of course left. The pantomime of individuals taking stage now is a pathetic show of utter ignorance, incompetence, improvisation, idiocy. The founder as Julius Caesar stabbed by Brutus, the grey cat and...Read More

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Former Employee

1.3

May 16, 2024

I worked with talented and strong colleagues. I was able to carve out an srea to work amd sell in that made a real and measurable difference.

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