LivePerson

Item: LivePerson
Rating: 2.9
Author: RepVue

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Profile Highlights

Competitive Salaries

OTE at LivePerson is highly competitive for several roles compared to industry peers. View salaries

Performance Category Ratings

See how employees rated LivePerson in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.3

14th%of Software orgs

# 1,969of 2,276 Software orgs

Base Compensation

3.8

58th%of Software orgs

# 954of 2,276 Software orgs

Incentive Compensation Structure

3.5

60th%of Software orgs

# 899of 2,276 Software orgs

Product - Market Fit

3.2

24th%of Software orgs

# 1,732of 2,276 Software orgs

Professional Development and Training

2.3

17th%of Software orgs

# 1,897of 2,276 Software orgs

Inbound Lead / Opportunity Flow

2.0

17th%of Software orgs

# 1,910of 2,276 Software orgs

Diversity and Inclusion

3.4

29th%of Software orgs

# 1,621of 2,276 Software orgs

About LivePerson

Greater New York City Area

LivePerson is a leading Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies to...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

43%

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales ManagerSalary data from 4 ratings

Customer Success ManagerSalary data from 4 ratings

Sales EngineerSalary data from 5 ratings

Reviews

Current Employee

2.3

Sep 28, 2024

This is a company which rose to prominance during the real boom of chatbots and AI. The pandemic was great for it as businesses closed their contact centres so needed LivePerson's software. However that was then and this is now. The larger CCaaS providers have caught up in functionality and undercut on price. LivePerson is struggling to remain relevant and the...Read More

Useful

Former Employee

4.7

Jul 24, 2024

My overall experience was very positive. I led a strong account team and personally brought in over $35M TCV. The culture was very supportive of and focused on sales. The only negative was that there was a lot of turnover in sales leadership, however, this in no way impacted my ability to be very successful there. They are a good fit for you if you are...Read More

Useful

View All Reviews

Anonymous Q&A

Anonymous Sales ProDec 8, 2023

How effective is the sales training program at LivePerson for aspiring sales professionals?

Former LivePerson EmployeeTop AnswerDec 26, 2023

1 Answer

Anonymous Sales ProNov 3, 2023

What is the sales team culture and leadership style like at LivePerson?

Former LivePerson EmployeeTop AnswerNov 3, 2023

1 Answer

View all Q&A

Employee Ratings

Total Employee Ratings

Total Ratings

187

Ratings Verified by RepVue

Verified Ratings

94%

Job Categories

Account Executive

51%

SDR / BDR

25%

Leadership Roles

Account Management

Sales Engineer / Solution Consultant

Customer Success

Other

Employee Status

Ratings submitted by current employees

110

59%

Ratings submitted by former employees

41%

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Frequently Asked Questions

LivePerson has an overall employee rating of 2.9 out of 5 and a RepVue score of 73.32. They are ranked #1781 out of all Software organizations.

Currently it is reported that 27.4% of the reps at LivePerson are hitting quota.

LivePerson has a rating of 2.3 out of 5 for culture and leadership. They are ranked #4353 in this category out of 5006 companies.

LivePerson has a rating of 3.2 out of 5 for Product - Market Fit and is ranked #1732 out of 2276 Software companies.

About LivePerson

Greater New York City Area

LivePerson is a leading Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies to...More