Current Employee3.0May 24, 2024Overall great place to work with engaging work, but since going public leadership has become out of touch with what CSM's are doing and what ACTUALLY drives retention and net upgrades. The role is now skewed more towards admin, documentation, and forecasting vs. actually working on strategy with customers. This seems to be a fear based move from leadership to meet...Read More
Overall great place to work with engaging work, but since going public leadership has become out of touch with what CSM's are doing and what ACTUALLY drives retention and net upgrades. The role is now skewed more towards admin, documentation, and forecasting vs. actually working on strategy with customers. This seems to be a fear based move from leadership to meet...Read More
Current Employee2.9Mar 28, 2024As more time has passed here, I’ve noticed very concerning and troubling things in Klaviyo’s sales org. Newer reps are massively struggling, tenured reps sitting on the best accounts, CRM data is a mess and leadership turns the cheek on a lot. I’d probably stay at my former company if I knew this.
As more time has passed here, I’ve noticed very concerning and troubling things in Klaviyo’s sales org. Newer reps are massively struggling, tenured reps sitting on the best accounts, CRM data is a mess and leadership turns the cheek on a lot. I’d probably stay at my former company if I knew this.
Current Employee3.0May 30, 2024The whole sales org has plummeted in the last 6-12 months, leadership does nothing to change the glaring issues. Over-hiring to compensate for issues.
The whole sales org has plummeted in the last 6-12 months, leadership does nothing to change the glaring issues. Over-hiring to compensate for issues.
