great tech, but selling to very opinionated teams... | Harness Reviews

Current Employee

4.4

Jan 30, 2024

great tech, but selling to very opinionated teams and numerous stakeholders to get onboard. Land then expand motion with challenges in customer success org that sales needs to jump in and cover, tech usually strong enough to over come this and drive transformational value. Tech doesn't loose to competition in head to head tech eval/performance. Can get lots of attention from Senior leadership @ clients - but this type of tooling tends to be a 2-5 year decision, so if prospect has recently chosen an alternative option, hard to crack in (despite tech being best in class)

5 Useful

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Current Employee

2.7

Jul 24, 2024

GTM wants to be enterprise but the sales process doesn’t reflect as much. Heavy on activity metrics, shamed on weekly calls if you don’t hit your meetings number. Can’t schedule any external calls on “PG Tuesdays.” AEs have to split deals if you have a contact at an account that lives outside your territory. The company will do well, but you will need to be able to...Read More

4 Useful

Current Employee

3.7

Aug 23, 2023

Harness is a very complex place to sell, & sales is well supported at the company. However, there are still massive inequalities in patch/region and advancement opportunities have slowed. Inbound lead flow is near 0 for most people. so you have to self source outbound everything if you dont get a good patch/install. SDR org is in turmoil as well

2 Useful