I love Box and started as an SDR, but since... | Box Reviews

Current Employee

3.4

Feb 3, 2025

I love Box and started as an SDR, but since moving to SMB, I’ve seen a lot of changes. The most challenging has been the commission curve implemented last fiscal year. Previously, we had a consistent percentage on every deal, but now it starts as low as 6% until you hit 50% of your annual quota, at which point it increases to around 9%. We've also experienced high turnover and increasingly difficult quotas, with limited inbound opportunities. A significant portion of revenue now comes from upselling small accounts and renewals. While the product continues to improve with new enhancements, the overall success factors have shifted. This year, I know of only about five reps who have hit quota. Overall, Box is a great company with an amazing culture and team, but SMB has faced significant challenges in ensuring its reps are set up for success.

3 Useful

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Current Employee

3.3

Dec 27, 2024

Great Company and tough market fit, but leadership is declining.

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Current Employee

3.7

Oct 2, 2024

The culture is great and the company is driving huge innovation that will impact things in a year or two for the better. Almost all of the new revenue comes from existing customers so your territory is a huge factor in your success.

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