I think Segment has fallen behind in the CDP... | Twilio Segment fka Segment Reviews

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Current Employee

3.1

Dec 26, 2023

I think Segment has fallen behind in the CDP space due to resting on its laurels and letting low cost competitors catch up. It’s really hard to make quota without getting lucky on a big deal or 2. Churn is high, inbound leads are slowing, and leadership thinks more prospecting is the answer. Custome.AI seems to be the potential savior here, but we won’t be sure for the next 6 months.

1 Useful

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Current Employee

4.3

Jan 17, 2024

I feel lucky to work with a strong sellers and SEs who are both smart and kind.

Useful

Former Employee

3.0

Dec 20, 2023

Very tough to hit quota in this role. CDP space is highly saturated and many businesses considers CDPs “nice to have.”

1 Useful