For salespeople, this is a company of the haves... | Genesys Reviews | RepVue

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Current Employee

3.9

Jul 1, 2024

For salespeople, this is a company of the haves and have not. Some have rich territories with massive TAM and some have very limited opportunities.

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Current Employee

Great product that is well respected in the market. Compensation plan continues to get worse yearly. Internal policies make the company appear less flexible and more complex to customers.

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Former Employee

They seem to only take care of the enterprise reps here and don’t respect internal promotions. it’s a great stop for new employee joining Genesys when it’s time for promotion they are going to lowball you. There is no continuity to the sales process and seems like new initiatives are rolled out biweekly. but the product is great

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Former Employee

Great product that is a top player in the category of contact centers. Impacted by toxic and poorly aligned leadership. The current Ivory tower mindset has put the company on the back foot for long term growth potential, which is felt by the liquidity event style tactics currently being deployed.

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