For salespeople, this is a company of the haves... | Genesys Reviews | RepVue

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Current Employee

3.9

Jul 1, 2024

For salespeople, this is a company of the haves and have not. Some have rich territories with massive TAM and some have very limited opportunities.

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Current Employee

My overall experience has been positive. However Genesys needs to stop switching up accounts/territories every year and maintain continuity for AEs and Front Line Leaders.

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Former Employee

Culture and leadership was great. Was planning on staying there for the long haul, but was part of major workforce reduction (15% of the company was let go). My entire division was cut since we’re a brand new team

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Former Employee

Great comp, time off and other benefits. Product is a commodity and very little difference between all the competitors. Absolutely no MQL’s in 3 years. Nobody knows who we are. Once a customer moves to a cloud CX platform, they are on it for 5 years with little chance it changing it out. Once 75% of of the addressable market moves to the cloud, there will be...Read More

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