Very toxic culture, compensation is ok. Overall... | Genesys Reviews

Current Employee

1.9

Oct 29, 2024

Very toxic culture, compensation is ok. Overall the juice is not worth the squeeze. Leadership is insecure, toxic and very demanding. This trickles down to everyone. A lot of employees are grouchy and unhelpful. They are the result of an awful culture that starts at the top. Do not recommend.

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Former Employee

2.9

May 17, 2024

Great comp, time off and other benefits. Product is a commodity and very little difference between all the competitors. Absolutely no MQL’s in 3 years. Nobody knows who we are. Once a customer moves to a cloud CX platform, they are on it for 5 years with little chance it changing it out. Once 75% of of the addressable market moves to the cloud, there will be...Read More

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Former Employee

2.7

May 15, 2024

They seem to only take care of the enterprise reps here and don’t respect internal promotions. it’s a great stop for new employee joining Genesys when it’s time for promotion they are going to lowball you. There is no continuity to the sales process and seems like new initiatives are rolled out biweekly. but the product is great

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