Overall awesome people and culture, pay was... | UserTesting Reviews

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Former Employee

4.0

Apr 24, 2024

Overall awesome people and culture, pay was substandard, but product was awesome and very easy to sell. Would work here again if they improved the comp and stopped short changing people.

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Former Employee

3.9

Oct 5, 2023

My overall experience was great up until the merger of UserZoom and UserTesting. The combination froze the market and therefore froze the opportunity.

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Former Employee

2.4

Feb 27, 2025

UserTesting was a great company until merging with UserZoom. The new comp plans are terrible. Leadership is clueless ever since they lost Bruce, David, Andy, etc. Still have friends left there and they are all miserable and eager to find new roles

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Former Employee

4.3

Jan 17, 2025

Great product-market-fit, compensation, and people. Culture took a dip after the merger, core values changed. For a while, there were too many employees, account teams were unnecessarily crowded. A revolving door of leadership, initiative, and convictions made it feel like UT lost their way a bit, but there's still tons of good people in the organization.

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