My experience at Upwork was choppy, at best, from... | Upwork Reviews

Current Employee

2.1

Oct 23, 2024

My experience at Upwork was choppy, at best, from the start. The challenge the Enterprise team faces is the Upwork market place. The market place is free to sign up and if your organization spends enough, they will receive the same customer support as an Enterprise customer. Enterprise customers are charged a sub fee along with a service (minimum 3X the cost of the marketplace). Reps are essentially BDR's and inbound leads are close to non-existent.

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Current Employee

2.3

Oct 16, 2023

While the platform is excellent and used by many companies, the enterprise option is not supported by the company and has little differentiation from the less costly marketplace offering. Compensation is extremely low compared to any other tech sales job. Tons of turnover and layoffs have happened multiple times in the past few years.

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Current Employee

4.3

Jul 8, 2024

The base compensation and OTE are above market average. The team members are wonderful and always willing to coach one another.

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