My experience at Upwork was choppy, at best, from... | Upwork Reviews

Current Employee

2.1

Oct 23, 2024

My experience at Upwork was choppy, at best, from the start. The challenge the Enterprise team faces is the Upwork market place. The market place is free to sign up and if your organization spends enough, they will receive the same customer support as an Enterprise customer. Enterprise customers are charged a sub fee along with a service (minimum 3X the cost of the marketplace). Reps are essentially BDR's and inbound leads are close to non-existent.

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Former Employee

1.6

Nov 21, 2024

Weak product-market fit, rudderless leadership, frequent layoffs. Marketed as a tech sales role but is actually staffing. Focused on KPIs instead of revenue.

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Former Employee

4.0

Dec 11, 2023

Good company and culture but AE segment didn’t have SDR’s, had to find all leads ourselves.

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