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ServiceTitan

ServiceTitan

347 Employee Ratings
347 Ratings
85% Verified
3.7
Unclaimed Profile
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Top 20% of Companies
ServiceTitan
ServiceTitan
347 Employee Ratings
85% Verified
3.7
Unclaimed Profile
83.99
RepVue Score
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Former Employee
2.7
Mar 8, 2024
They truly understand their market value and how to adapt to providing necessary customer changes. They practice what they preach regarding providing real value across every deal they close. You're paid a higher entry-level salary that's commensurate with the details they expect from the role. Education and Enablement for SDRs is a joke: you're taught by someone who hasn't held a closing sales position in their career and a TEDTalk Hype expert. When certified, you're a combination AE/SDR while only being paid SDR money; you provide an intense discovery and qualification process and hand off your hard work to an AE who will, more often than not, argue about disqualifying the opportunity to boost their closing numbers. The process is insanely bureaucratic. Also, you're constantly scrubbing SalesForce for them because of the amount of duplicates and unsubstantiated data that they've accumulated. Functionally, they're an incredible company that is truly helping the service industry grow their business. Internally, there is a lot to be done about simplifying the Sales Development process by focusing the SDRs on prospecting and qualifying potential opportunities.
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