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Salesforce

Salesforce

6,742 Employee Ratings
6,742 Ratings
79% Verified
3.8
Unclaimed Profile
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RepVue Score0Top 20% of Companies
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Top 20% of Companies
Salesforce
Salesforce
6,742 Employee Ratings
79% Verified
3.8
Unclaimed Profile
84.91
RepVue Score
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Current Employee
2.9
Jan 14, 2024
What's it like to sell? The products and brand are extremely strong, although weaker in recent years due to limited (and decreasing) investment in customer success and bad sales operations/billing/procurement systems & processes. Almost no profitability controls on pricing, and rampant manipulation of compensation structures have also put many customers deeply discounted pricing structures, making sales growth difficult for salespeople with upsell focus. The organization & culture is highly hierarchical and very tribal/political, which translates to inflexibility, and poor attribution of merit. How is the company managed? Sales organization is highly decentralized, run by ex-salespeople (not leaders with sufficient outside-company management experience), has needlessly complex and poorly designed operational processes, immense cost overheads in low value-additive pre-sales add ons, and a highly reductive approach to sales/pipeline management. Summary: All these add up to an environment where productivity is inhibited, and the right investments to improve aren't being made. The products and brand allow for excellent customer engagements & limitless sales opportunities, however poor enforcement of good sales practices/deal structuring, and clunky structure, systems & culture make profitable, sustainable growth difficult to achieve, and a challenging environment to work in. You can make money here, but it won't be fun.
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