Difference between day one and the day I quit are... | Outreach.io Reviews

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Former Employee

2.4

Jan 12, 2024

Difference between day one and the day I quit are night and day. Joined the company because it was inclusive, the clear market leader, and was well capitalized. Left because management and reps were turning over with such regularity that a customer even told me they had given up on learning names because there was a new one every time they talked to the company. Company has decided to lay off its way to profitability and the customers are noticing. What was a dominant market position is now being ceded to competitors due to terrible customer satisfaction. Churn is a huge issue. I would not recommend this company.

4 Useful

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Former Employee

2.9

Aug 22, 2023

Awful, toxic culture and very immature, panicky leadership. Micromanagement is rife in all roles and a culture of fear is maintained so that everyone is on the verge of losing their jobs.

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Current Employee

2.7

Jan 7, 2025

Outreach has been a great place for me to kick off my sales career. As time has passed, the path to professional growth has become less clear. There are great people at Outreach and plenty of champions in the market.

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