This is a company which rose to prominance during... | LivePerson Reviews

Home Companies LivePersonEmployee Reviews

Current Employee

2.3

Sep 28, 2024

This is a company which rose to prominance during the real boom of chatbots and AI. The pandemic was great for it as businesses closed their contact centres so needed LivePerson's software. However that was then and this is now. The larger CCaaS providers have caught up in functionality and undercut on price. LivePerson is struggling to remain relevant and the inexperienced C suite don't have the track record to turn this sinking ship around.

Useful

Browse Other Reviews

Current Employee

1.7

Feb 8, 2024

Thanks to the debt LivePerson is in, sales reps can expects to be vilified in an effort to take cash from their pockets. The T&Cs of comp plans and SPIFFs are changed in such a way that reps won't be fairly compensated. Buy hey, our execs on their big 6 and 7 figure salaries need their bonuses right? So screw the little guy. They must think the product sells itself....Read More

1 Useful

Former Employee

4.7

Jul 24, 2024

My overall experience was very positive. I led a strong account team and personally brought in over $35M TCV. The culture was very supportive of and focused on sales. The only negative was that there was a lot of turnover in sales leadership, however, this in no way impacted my ability to be very successful there. They are a good fit for you if you are...Read More

Useful