Current Employee1.7Sep 29, 2023The sales org is heavily process laden and struggles to deviate or pivot when somebody has a simple question or needs help. You’ll be directed to internal messaging platforms instead, and will spend a business day or more just getting help on a simple task. The customer support is abysmal and that’s reflected in the churn and clients that reject Granicus in favor of...Read More
The sales org is heavily process laden and struggles to deviate or pivot when somebody has a simple question or needs help. You’ll be directed to internal messaging platforms instead, and will spend a business day or more just getting help on a simple task. The customer support is abysmal and that’s reflected in the churn and clients that reject Granicus in favor of...Read More
Former Employee3.9Oct 26, 2023Great first BDR/SDR role They have done it before, and really know how to train the team. Lots of inbound leads, around 1-2 a week. The brand name is so big, and everyone in space is aware of Granicus so it makes cold calling easier. The comp plan used to be better but is still solid. Pretty low base compared to other companies Because the company is so big, it is...Read More
Great first BDR/SDR role They have done it before, and really know how to train the team. Lots of inbound leads, around 1-2 a week. The brand name is so big, and everyone in space is aware of Granicus so it makes cold calling easier. The comp plan used to be better but is still solid. Pretty low base compared to other companies Because the company is so big, it is...Read More
Former Employee2.3Jun 8, 2024The portfolio is struggling to see much success in the enterprise and state space. Customers just don't see the value and certainly cannot just the price. My team has had so much turnover in the last 6 months from tenured reps and leaders. If you just have to have a paycheck, go for it. But it is a tough place to be successful. There are just far cheaper alternatives...Read More
The portfolio is struggling to see much success in the enterprise and state space. Customers just don't see the value and certainly cannot just the price. My team has had so much turnover in the last 6 months from tenured reps and leaders. If you just have to have a paycheck, go for it. But it is a tough place to be successful. There are just far cheaper alternatives...Read More