It's...disorganized. The job req changed during... | Frontier Communications Reviews

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Current Employee

2.4

Apr 19, 2024

It's...disorganized. The job req changed during the hiring process, showing the top end of the range being $10k more. The training was subpar. The leads are legit bad, not vetted well at all. Quota has continually crept up MoM. None of the systems talk to each other, so the data is practically useless. You can't even check what customers are currently paying for service in SFDC, and have to look across multiple systems. The SFDC data is hilariously bad. Same contact in there 12X bad. No solid marketing strategy. Poor tool choices like Sales Navigator, when we really need a sequencing tool like Outreach. Some of the managers are cool, but it's very clear the tenured reps get hooked up. Some great potential, but the senior leadership is highly focused on turning the ship around for a prompt exit.

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Current Employee

1.6

Apr 15, 2024

My overall experience was awful. I have never worked at a company that micromanaged people like they were lazy when the product/market fit was bad and back office was disjointed. The few people who made quota were the ones who were tenured and fed by their managers. The people who do decent numbers surf thru Salesforce to upgrade existing accounts bc its way...Read More

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Current Employee

3.6

Feb 6, 2024

My overall experience so far since my start with Frontier Communications is that I am responsible for generating all leads through cold calling and strategic planning.

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