Current Employee2.7Dec 8, 2023Sales team won’t do numbers but marketing and bds will hit it out of the park.
Current Employee3.6Mar 25, 2024There's some great things. Regular training for reps each week to build on skills, but strategy seems to be off for enterprise selling and internal changes have added a lot of stress throughout.
There's some great things. Regular training for reps each week to build on skills, but strategy seems to be off for enterprise selling and internal changes have added a lot of stress throughout.
Current Employee2.6Jun 24, 2024Freshworks seems to be like all other SaaS players who are experiencing the same challenges at the moment. Notably, individual contributors are generally struggling; you'll need to get quite 'lucky' with a big deal in a quarter or half-year if you want to come close to your targets. There is a growing focus on KPIs and metrics for outbound efforts.
Freshworks seems to be like all other SaaS players who are experiencing the same challenges at the moment. Notably, individual contributors are generally struggling; you'll need to get quite 'lucky' with a big deal in a quarter or half-year if you want to come close to your targets. There is a growing focus on KPIs and metrics for outbound efforts.
Former Employee1.9Jan 15, 2024My overall experience was nothing short of abhorrent. They have no structure whatsoever and rely heavily on inbound leads 90% of which are of poor quality and are not fairly distributed amongst the team. Also, people are very sly here, there was a lot of stealing leads, toxic culture, incompetent managers etc.
My overall experience was nothing short of abhorrent. They have no structure whatsoever and rely heavily on inbound leads 90% of which are of poor quality and are not fairly distributed amongst the team. Also, people are very sly here, there was a lot of stealing leads, toxic culture, incompetent managers etc.
