FedEx was a great company to work! Since Covid... | FedEx Reviews

Current Employee

2.3

Sep 30, 2024

FedEx was a great company to work! Since Covid the company has changed its direction operationally. We were the leader in service and sales for 15 years. Our customer service, on time service and package integrity are at a 20 year low. FedEx has lost its best Ground delivery independant contractor's drivers to higher paying delivery services (UPS & Amazon) FedEx has outsourced its customer service to oversees Asian agencies. We are losing middle market customers daily.

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Former Employee

4.9

Dec 21, 2023

I like working here it was pretty fun and lucrative

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Former Employee

5.0

Jul 20, 2024

its alright, mostly account managment work not so much focused on sales

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