Billtrust at onetime was a great company trending... | Billtrust Reviews

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Current Employee

2.0

Apr 11, 2024

Billtrust at onetime was a great company trending in a positive direction with a meaningful vision. After a failed attempt at going public, culture became more cog in the wheel and direction of product became less competitive in the space. After a sale to an overseas PE firm, the entire orginal leadership is now gone and is now lead by individuals planted by the firm who have little to none experience in the O2C space. Profit is now the biggest driver and customer experience is paying the price. Commissions also get held above head and can become a golden handcuff situation quickly.

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Former Employee

2.9

Oct 3, 2024

Very poor, management is unable to help struggling reps and have no suggestions once you bring them your current processes.

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Former Employee

2.3

Dec 2, 2024

Expectations are extremely high upon starting with minimal resources for pipe growth outside of you and your BDR. Leadership is very misaligned since being acquired by a PE and is greatly out of touch with the market space they best fit and the needs of the customer. Everything is a revenue play which ultimately began to heavily impact the ability for reps to...Read More

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