Current Employee2.9Mar 12, 2024The professional services fall very short and it leaks into the customers opinions of the company. Some customers enjoy support but the overwhelming theme is our support line is lacking. On top of price increases to license costs and increases to support bills, I can understand why the customer would feel this way. Inbound flow has fallen off immensely.
The professional services fall very short and it leaks into the customers opinions of the company. Some customers enjoy support but the overwhelming theme is our support line is lacking. On top of price increases to license costs and increases to support bills, I can understand why the customer would feel this way. Inbound flow has fallen off immensely.
Former Employee1.9Aug 28, 2023Overall experience at ISW was one of the worst situations I’ve been apart of in the last 10 years. Market fit for enterprise sales is terrible. Executive Leadership (COO), who was acting as the CRO as well, has no idea how to run an organization. There was money to be made in mid-market for a junior seller. Interviewing for Enterprise? Run away!
Overall experience at ISW was one of the worst situations I’ve been apart of in the last 10 years. Market fit for enterprise sales is terrible. Executive Leadership (COO), who was acting as the CRO as well, has no idea how to run an organization. There was money to be made in mid-market for a junior seller. Interviewing for Enterprise? Run away!
Current Employee2.9Jun 21, 2024Extreme micromanagement. Leadership is somewhat delusional about their strategy. Most of the growth comes from reselling 20-30-year-old products to its existing customer base at a higher price.
Extreme micromanagement. Leadership is somewhat delusional about their strategy. Most of the growth comes from reselling 20-30-year-old products to its existing customer base at a higher price.
