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ExtraHop

ExtraHop

86 Employee Ratings
86 Ratings
93% Verified
3.0
Unclaimed Profile
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ExtraHop
ExtraHop
86 Employee Ratings
93% Verified
3.0
Unclaimed Profile
74.23
RepVue Score
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Current Employee
2.4
Jun 5, 2024
The sales teams have consistent changes to the pricing structure almost every year which leads to customers churning or turns off the ability to expand the deal further. Sales tools are minimal. They outsource SDRs to an external team called TPG. Leaves little to be strategic and/or keep them accountable for their outreach. Channel focus is abysmal and most partners have little enablement. Higher leadership is focused on working with ecosystem partners offering them little in exchange for their ask in referrals. A lot of manual efforts - sales LinkedIn has to be purchased and expensed if you want to use and that’s really the only sales tool available aside from zoom info. Quotas are unrealistic. A lot of churn from reps. Product is great but it’s constantly competing with perimeter tools that take priority. It takes over a week to get quotes back from deals desk (assuming they are right). Many veterans have left or on the brink of leaving.
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