eGain

Item: eGain
Rating: 2.3
Author: Anonymous

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Performance Category Ratings

See how employees rated eGain in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

1.8

5th%of Software orgs

# 2,432of 2,542 Software orgs

Base Compensation

3.1

19th%of Software orgs

# 2,067of 2,542 Software orgs

Incentive Compensation Structure

2.7

15th%of Software orgs

# 2,184of 2,542 Software orgs

Product - Market Fit

2.6

8th%of Software orgs

# 2,345of 2,542 Software orgs

Professional Development and Training

2.0

12th%of Software orgs

# 2,261of 2,542 Software orgs

Inbound Lead / Opportunity Flow

1.9

14th%of Software orgs

# 2,198of 2,542 Software orgs

Diversity and Inclusion

2.4

5th%of Software orgs

# 2,421of 2,542 Software orgs

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About eGain

Greater San Jose Area

eGain is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow...More

Percent that Attain Quota?

10%of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at eGain

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Enterprise Account ExecutiveSalary data from 5 ratings

Base Pay$110k

OTE$155k

Top Performers$266k

Account ExecutiveSalary data from 5 ratings

Salaries at eGain

Reviews

Current Employee

4.1

Feb 5, 2025

Sales leadership is excellent and actively working to adapt to a changing tech environment. Product is continually innovated and growing. Customer demand is strong.

Useful

Current Employee

1.0

Dec 4, 2024

Mandatory in-office. There is no room for growth here, you will be limited so you will not get a raise. It is difficult going to office as everything is outdated. No free snacks, we used to have weekly socials but now its every month. The coffee has ants.

Useful

View All Reviews

Reviews at eGain

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

96%

Job Categories

Account Executive

82%

Other

17%

Employee Status

Ratings submitted by current employees

57%

Ratings submitted by former employees

43%

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Frequently Asked Questions

eGain has an overall employee rating of 2.3 out of 5 and a RepVue score of 65.66. They are ranked #2428 out of all Software organizations.

Currently it is reported that 10.2% of the reps at eGain are hitting quota.

eGain has a rating of 1.8 out of 5 for culture and leadership. They are ranked #5283 in this category out of 5495 companies.

eGain has a rating of 2.6 out of 5 for Product - Market Fit and is ranked #2345 out of 2542 Software companies.