Good product and good network. Best network. That... | Verizon Reviews

Former Employee

3.6

Nov 26, 2024

Good product and good network. Best network. That is Verizon’s selling point is the Network. As far as the performance metrics though, they varied over the course of my tenure. As of late though most of the reps (85+%) have been outsourced, and the degree to which they wanted us to upsell and cross sell was just ridiculous. Also, many many reps just give wrong info, set wrong expectations, and a lot of the job was always cleaning up other reps messes that had been created, whether from a store or from CX. I actually got really good at cleaning up messes that is a skill within itself.

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Former Employee

3.1

Aug 20, 2023

Retail sales role. This was before the switch to team commission and may be adjusted for inflation. Total comp is probably lower now.

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Current Employee

3.3

Sep 25, 2023

Salary is too low, comp structure is bad, lots of reps do not hit quota. I would say if you hit 100% every month you make 100k flat

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