Solid job. It's really hard to improve the place... | Twilio Reviews

Current Employee

3.4

Sep 24, 2024

Solid job. It's really hard to improve the place or have feedback listened to or accepted. Very complex product, sales and incentive structure. It feels like everyone is trying to find loopholes to exploit the comp plan or AE's aren't earning great because they are crushed by the complexity. The one constant is change and every year there is new complexity to try to understand. Overall the feeling is this place could be great, if we could stay out of our own way.

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Former Employee

2.3

Sep 19, 2024

Grateful for my experience but it was a lot of changes and turbulence there with leadership

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Former Employee

3.3

Jan 11, 2024

Lead flow drastically went down after Covid era was over and also after SendGrid fully was absorbed into Twilio.

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