ThoughtSpot
RepVue Score
0
ThoughtSpot
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Former Employee ThoughtSpot has a strong product and an exciting market opportunity, but poor leadership, high customer churn, and lack of sales support make it a tough place to succeed as an AE.
Pros:
The product is innovative and has real value when implemented correctly.
Peers in sales, pre-sales, and customer success are talented and hardworking.
There’s a growing market for self-service analytics, giving the company potential.
Cons:
Leadership lacks true management skills and focuses on micromanagement rather than developing AEs. They frequently interfere in deals, override strategies, and play last-minute pricing games.
High customer churn due to poor retention strategy and lack of customer success support. Leadership prioritizes new logos over long-term value.
Unrealistic quotas without adequate marketing or pipeline support.
Minimal sales enablement or training, making ramp-up slow and frustrating.
Internal dysfunction—misalignment between sales, marketing, and product leads to chaos and shifting priorities.
Final Thoughts:
AEs must be prepared to operate with minimal support in a constantly changing environment. If you thrive in uncertainty and can work around leadership challenges, you may find success, but for most, this role will be frustrating.
1.9
Mar 6, 2025
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