RepVue
Sprinklr

Sprinklr

463 Employee Ratings
463 Ratings
92% Verified
3.3
Engaged Employer
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RepVue Score

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Sprinklr
Sprinklr
463 Employee Ratings
92% Verified
3.3
Engaged Employer
78.55
RepVue Score
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Current Employee
2.6
Nov 5, 2024
Sprinklr offers a solid base salary, but reaching quota is increasingly difficult due to high churn rates and constant reshuffling of accounts, SDRs, and leadership. This year is essentially a write-off, with next year focused on building pipeline instead of achieving current targets. Frequent leadership changes drive shifting priorities and unstable processes, making it challenging to deliver a consistent client experience or focus on customer satisfaction. There has also been a significant talent exodus, with many positions filled by ServiceNow hires who aren’t fully aligned with Sprinklr’s contact center focus. The disconnect between customer-centric goals and internal realities leaves AEs struggling with underdeveloped solutions and dissatisfied clients. In its current state, Sprinklr wouldn’t be a place I’d recommend for sales roles.
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