Current Employee3.4Jun 11, 2024My overall experience is good. Great product but lack of internal structures -> like in a start up
Current Employee3.1Jan 17, 2024The Large Enterprise org treats customers as irrelevant robots to be pushed through our extremely rigid sales process. A less charitable way to say it would be value selling to huge brands without actually caring about the human customers at that brand. US sales were slow in 2023 (FY24) and we've underinvested in presales. The organization's response has been to...Read More
The Large Enterprise org treats customers as irrelevant robots to be pushed through our extremely rigid sales process. A less charitable way to say it would be value selling to huge brands without actually caring about the human customers at that brand. US sales were slow in 2023 (FY24) and we've underinvested in presales. The organization's response has been to...Read More
Current Employee2.6Jan 20, 2025There is a lot of internal change taking place. Leaders are coming exclusively from ServiceNow and they are trying to recreate the same structure. It remains to be seen if this will be effective.
There is a lot of internal change taking place. Leaders are coming exclusively from ServiceNow and they are trying to recreate the same structure. It remains to be seen if this will be effective.
Current Employee3.0Jan 13, 2025Sprinklr is hit or miss depending on account coverage. More misses than hits, unfortunately. New leadership is doing well, but the category Sprinklr plays in is becoming commoditized.
Sprinklr is hit or miss depending on account coverage. More misses than hits, unfortunately. New leadership is doing well, but the category Sprinklr plays in is becoming commoditized.