Sprinklr
RepVue Score
0
Sprinklr
Back to ReviewsCurrent Employee The Large Enterprise org treats customers as irrelevant robots to be pushed through our extremely rigid sales process. A less charitable way to say it would be value selling to huge brands without actually caring about the human customers at that brand.
US sales were slow in 2023 (FY24) and we've underinvested in presales. The organization's response has been to micromanage every deal in every stage. Not just deals, how about which accounts to run after, how to run after them. The right resources needed to progress a deal can be withheld if you're not following leadership's playbook to a T. Forecasting is way past a necessary evil. Be prepared to live in Salesforce and Clari.
The flip side is that we can sell a wide range of great products (when implemented well, far from a sure thing) that provide multiple pathways to 7-figure deals. It's an intellectually simulating sale, so if you can deal with all the internal BS, the opportunity is there.
3.1
Jan 17, 2024
4 Useful
