Leadership is the most important factor when... | ServiceTitan Reviews

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Former Employee

3.3

Aug 21, 2024

Leadership is the most important factor when deciding where to work. ServiceTitan's sales org has terrible senior leadership. They don't take feedback from SDRs or managers. SDRs are not set up for success. SDRs are seen as disposable and regarded as collateral damage. All that matters is maintaining revenue numbers from the AE org. All for the momentum needed to IPO successfully. Steer clear if you're a new SDR. If you have a few years of experience you'll have a better shot at lasting and getting some experience on your resume, after 18 months jump to your next job.

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Former Employee

3.3

May 16, 2024

Great company, great people, great software. Culture felt forced for the most part, a bit like a teeshirt club. Lack of accountability left and right that consistently created challenges for many folks. The leadership team is special, some of the sharpest people I’ve ever worked alongside of.

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Current Employee

3.7

Aug 21, 2023

My overall experience was good, still want to work for the company, hope to for a long time.

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