Leadership is the most important factor when... | ServiceTitan Reviews

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Former Employee

3.3

Aug 21, 2024

Leadership is the most important factor when deciding where to work. ServiceTitan's sales org has terrible senior leadership. They don't take feedback from SDRs or managers. SDRs are not set up for success. SDRs are seen as disposable and regarded as collateral damage. All that matters is maintaining revenue numbers from the AE org. All for the momentum needed to IPO successfully. Steer clear if you're a new SDR. If you have a few years of experience you'll have a better shot at lasting and getting some experience on your resume, after 18 months jump to your next job.

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Former Employee

3.0

Feb 20, 2024

It was okay. Hard to hit targets with heavily recycled leads. Lots of misinformation on leads.

3 Useful

Current Employee

3.6

Apr 12, 2024

Excellent product/market fit. Hardest part about selling is that our post sale customer success is widely known to be horrible. It’s a strenuous pace of work at ServiceTitan. Great group of people to work with for the most part.

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