Great leadership on the CSM team with... | Olo Reviews

Former Employee

4.7

Jun 27, 2023

Great leadership on the CSM team with opportunities to promote internally. Very intelligent group of folks and leadership was very transparent with entire organization.

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Current Employee

2.3

Nov 7, 2024

Overall it's a chaotic place to work. Leadership doesn't seem to be on the same page. They overhired then let so many people go in wave after wave. Market is oversaturated, very competitive. And the message of "being a leader in the market" doesn't always work. Brands don't seem to care about that. They care about value, time to launch and cost.

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Current Employee

2.6

Feb 20, 2024

Recent adjustments have made it impossible to hit quota here. So far this year not a single rep is on track to hit their target, and with the quota where it is, that is not going to change. And the company is still hiring.

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Former Employee

3.7

Jun 3, 2024

My overall experience at Olo was positive. Inbounds leads became scarce post Covid except if you had the premiere states.

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