Great product, poor leadership, identity crisis,... | LivePerson Reviews | RepVue

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Current Employee

3.0

Nov 1, 2023

Great product, poor leadership, identity crisis, great commission structure, high earning potential, saturated market

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Current Employee

My overall experience here was very terrible and poor. Avoid LivePerson!

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Current Employee

This is a company which rose to prominance during the real boom of chatbots and AI. The pandemic was great for it as businesses closed their contact centres so needed LivePerson's software. However that was then and this is now. The larger CCaaS providers have caught up in functionality and undercut on price. LivePerson is struggling to remain relevant and the...Read More

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Former Employee

My overall experience was very positive. I led a strong account team and personally brought in over $35M TCV. The culture was very supportive of and focused on sales. The only negative was that there was a lot of turnover in sales leadership, however, this in no way impacted my ability to be very successful there. They are a good fit for you if you are...Read More

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