Kaseya is a good start to put you in the Saas... | Kaseya Reviews

Former Employee

1.6

Oct 1, 2023

Kaseya is a good start to put you in the Saas world, but the job gets mundane very quickly. You’re expected to do 50 dials a day with only 30 accounts on your book in which majority of those accounts have you blocked or don’t want to hear from you. Products are stagnant and a lot of customers complain about lack of updates. Kaseya c levels are extremely narcissistic and make sure to make your job harder by the day by adding tick sheets so you can track your daily calls besides tracking it through a CRM???? They tell you to not worry about company’s bad image on reddit and blog websites because majority of people complaining are actual customers that haven’t been helped, have been getting double billed non-stop. If you’re considering going to Kaseya read the negative and 3 star reviews on Glassdoor as anything that receives 5 are actual fake reviews and not accurate to the real representation of the job.

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Former Employee

2.7

Apr 17, 2024

Place wasn't the best to grow and if you had the wrong accounts from the jump you are SOL

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Former Employee

3.6

Feb 20, 2024

overall experience was good, but their account management process is broken. They hire 40-50 people a month, all new accounts go to one specific department, and all other teams have to deal with shuffled around accounts. I was give 39 accounts on my Datto team, most would never answer a call. Several said they cancelled service. When I left I had 10 accounts that...Read More

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