More focused on activity volume than actual... | Freshworks Reviews

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Current Employee

2.6

Mar 12, 2024

More focused on activity volume than actual performance. Company is disorganized from the top down and would rather hire externally than promote internally.

3 Useful

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Current Employee

2.9

Apr 2, 2024

great company with growing pains. ITSM product is high quality

Useful

Current Employee

2.4

May 17, 2024

Solid hyper-growth company. A lot of organizational shifts especially in sales has led to top talent that has been at the company quite a while to leave. Scaling from mid market focus to enterprise.

1 Useful

Former Employee

2.6

Jul 12, 2023

Terrible - this place's Solutions Architecture Leadership was very political and had a horrible manager that was difficult to work with. Sales Leadership is very clicky and isn't accepting of everyone. They also have no CRM hygiene so reps just upload accounts in as they please. It's a mess

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